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Product Guarantee Information

With all our products manufactured to the highest quality standards we are confident that you will enjoy many years of excellence.  However, occasionally even the best-engineered products can sometimes go wrong.  That is why at Triton, we offer all our customers a guarantee against defect in materials and workmanship from the date of purchase.

If your product fails within its guarantee period we will arrange for one of our service engineers to visit you at home to resolve the fault, by repairing or replacing any defective component, using genuine Triton spare parts, free of charge. These parts do not receive any additional cover and are covered for the remaining period of the original product guarantee.

If your shower develops a fault either in or out of the guarantee period please contact us.  You can do this by email to sales@earthridge.ie or by calling our service department on (01) 628 6845.

How long is my shower covered for?

The period of free cover depends on the product purchased (effective from the date of purchase). Details are below;

Shower Towers and Pumps 1 year for domestic use
Electric, Power, Pumped and selected mixers 2 years for domestic use

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